Digital Technologies for Administrators SCQF Level 7

Enhance your skills in the use of ICT, social media, collaborative software and web services in a business context.


Why take this course?

This unit is designed to develop the knowledge and skills required to use digital technology effectively to support administrative functions. The unit will be relevant to learners wishing to enhance their knowledge and skills in the use of ICT, social media, collaborative software and web services in a business context, or who are interested in a career as an administrator or digital/IT administrator.

What you will experience

This unit will develop your knowledge on ICT networks and allow you to develop the knowledge and skills required to use social media, collaborative software and a range of web services effectively with an administrative environment.

In Outcome 1 you will learn about ICT networks and security, with particular emphasis on the use of mobile devices and data storage to facilitate flexible working. In the modern world, remote working and internet–based (Cloud) technologies are increasingly prevalent, therefore the ability to use these safely and efficiently is becoming more and more important. In the assessment you will be required to make recommendations as to how these technologies can be best used in a particular scenario.

In Outcome 2 you will investigate the various types of social software available, and how these are used by modern organisations to engage with stakeholders. This includes etiquette and legal considerations when communicating online. In the assessment, you will be required to investigate the use of social media and explain or demonstrate how it can be used by organisations to interact with stakeholders online. This may be through a project, investigation, case study, questions or a combination of these.

In Outcome 3 you will learn the importance of verifying the validity of online information and about the various web services and e–technologies that can be used to help you plan, prioritise and execute the administrative job role. This will include the use of collaborative software to work with and share information with others. For the assessment you will be required to verify the validity (or otherwise) of online information sources; or explain how this can be done; and organise an event or meeting using an appropriate web services or software. You will also be required to use a web service to obtain feedback on a task you have carried out, evaluate this feedback and present your evaluation via collaborative software.

Student at a computer

Key facts

Mode of study
Distance Learning
Method of study

This course requires you to manage your workload independently, and will involve attendance at a campus or centre - often for assessment purposes only.

Subject area

What you will need

All students are assigned a login to Microsoft Office 365 which includes online access to Microsoft Excel 2016 at no extra cost.

What you need to know

Additional costs

This course involves an additional SQA fee. Please see our Courses Explained page for further information on costs.

Next steps




This course requires some attendance at College, often for assessment purposes only. Please enquire about expectations for your specific course when booking.

Attendance is usually at the Aberdeen City Campus or Fraserburgh Campus.

Pre-entry guidance is required prior to booking a place on this course. Please contact Brenda Bryce, Distance Learning Co-ordinator by email or on 01346 506014 in the first instance for more information. When submitting your distance learning application form, please ensure you attach the additional information sheet listing qualifications and previous knowledge with your application. You may be required to attend College for assessment. Please check if this is a requirement for your course.

Duration Fees* Code
40 Hours over 6 Months £125.00
Paper applications only

Paper applications

You must submit a paper application form for this course and return it to us completed and signed.

Completed forms should be returned to the following freepost address:

The Student Information & Admissions Manager
North East Scotland College
Aberdeen City Campus

Should you have any problems with your application, please contact the Student Advice Centre:

Telephone: 01224 612330

If you take up a place on a College course, at the start of the course you will be asked to sign an enrolment form. In signing the form and/or taking up a place on a College course, you will enter into a contract with the College and be bound by the North East Scotland College Standard Terms and Conditions of Study. Copies of the Terms and Conditions are available for inspection on notice boards and at various locations throughout the College, at the College Reception, on the College website:, or can be obtained on request from the Student Funding and Admissions Manager, North East Scotland College, Aberdeen City Campus, Gallowgate, Aberdeen AB25 1BN. Please note that courses are offered subject to (a) there being sufficient numbers of enrolments and (b) the availability of resources. The College reserves its right (i) not to run courses where the number of students is considered insufficient or where resources are unavailable and (ii) in certain circumstances, to refuse admission to an individual applicant.